Who Is Chimo?


To promote justice and address violence by fostering and providing quality, integrated services, education and housing programs designed to inspire well-being and healing for people in crisis.


Empowered communities free from injustice, violence and crisis.


  • Partnerships and teamwork and commitment to working collaboratively both within our organization and in our community.
  • Respect and commitment to show consideration for our community and one another, and to recognize each other's differences.
  • Integrity and commitment to high standards of honesty, reliability, confidentiality, and accountability for our actions and words.
  • Diversity and equity, and to provide inclusive, culturally-responsive services delivered with compassion and respect.
  • Empowerment and commitment to positive actions and decisions that promote and strengthen the well-being of each and every individual we serve, our community, and our organization.

About Chimo Community Services

Chimo is a non-profit organization serving people in crisis, transition and through education.

Chimo prevents tragedies and saves lives. Chimo strengthens individuals, families, and communities. Chimo connects people with needed community resources. Chimo builds bridges of understanding.

Created in Richmond, British Columbia in 1973, Chimo Community Services now serves over 10,000 individuals and families each year from different cultural backgrounds, age groups, family lifestyles, and economic situations. Through nine program areas, Chimo provides diverse services from community building to prevention, from individual crisis support to advocacy, and from peer support to education. Chimo engages in collaborative community planning and develops innovative resources to address emerging needs.

Chimo's people – 9 Board members, 30 staff, and 200 volunteers – reflect a range of cultural backgrounds and life experiences, and speak more than a dozen languages.

Programs and services are supported by the Government of British Columbia, the City of Richmond, Vancouver Coastal Health, the Law Foundation of British Columbia, United Way of the Lower Mainland, Community and Family Foundations, Service Clubs, generous business, community and individual donors.

Chimo Programs

Chimo has a three prong approach to affecting social change in our community.

Through crisis programs, we serve people in immediate need. Through transition programs, people make meaningful, lasting changes in their lives, or establish themselves in their new country. Education encourages prevention and positively influences views and behaviours.

Crisis: Crisis Lines, Nova Transition House, Crisis Counselling

Transition: Counselling, Outreach and Advocacy, Newcomer Settlement Service, Homeless Prevention Program, Vacant House Program / Rental Connect

Education: Community Engagement


Chimo is an accredited organization with the Commission on Accreditation of Rehabilitation Facilities (CARF) for our Counselling and Crisis Line programs. The accreditation shows Chimo's commitment to providing the highest quality care to our clients while meeting internationally recognized standards for community, health, and human services.

Annual Report

Our latest Annual Report is available below: